Accountancy
171 Agriculture, Fishing
3 Finance, Insurance
110 Call Centres
0 Catering & Hospitality
128 Construction, Property
131 Customer services
77 Defence/Armed Forces
67 Education
5 Electronics
70 Engineering, Manufacturing 174 Graduate, Trainees
62 Healthcare & Nursing
103 Human resources
78 IT & Internet
877 Legal
73 Management consultancy 63 Marketing, Advertising, PR 75 Media, Creative
12 Non-profit, Charities
0 Public sector & Services
17 Recruitment sales
98 Retail, Wholesale
55 Restaurant & Food Service 6 Sales
157 Science
23 Secretarial, Administration 48 Security
0 Senior appointments
8 Telecommunications
4 Transport, Logistics
12 Travel, Leisure, Tourism
43 Other
67
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Customer services Vacancy 163 |
Post:German Customer Service Representative
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Nottingham
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The announcement text: |
Scope of responsibilities: Supports the interfaces between client customer and various technical organisations by creating and managing a case for a technical problem with the client products raised by the customer via phone call, email or fax.
Main responsibilities will include: Answer professionally all incoming calls arriving under the agents log on skill set Take ownership until closure for all issues which cannot be resolved whilst on the phone with the customer Closely follow all ISO and TL procedures and Work Instructions Actively ensure there are no faxes or emails that have not been distributed to the task owner(s). Respond in a timely manner and professionally to all faxes and emails Inform Team Leader*Supervisor of any problems in work process and seeks solutions with the Team Leader*Supervisor
Key skills required for this position include: Excellent customer service skills Excellent English verbal and written communication skills Excellent German verbal and written communication skills The ability to work under pressure. Enthusiasm and commitment A commitment to working with others as part of a team Flexibility in hours Good keyboard skills Working knowledge of Microsoft Office Tools, Email and the Internet 1 years customer service experience
Full training will be provided and ongoing coaching and personal development is a major corporate objective within our business and we are able to offer excellent long-term opportunities.
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Contact information |
Employer: |
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Email: |
1648@wolverhamptoncareer.informnow.com
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Phone: |
0131 555 0284
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Publication date: 2009-03-30 06:17:51
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